Terms & Conditions

Terms and Conditions for UK Pathfinders Independent Advocacy Service

1. Introduction
UK Pathfinders is committed to providing impartial, confidential, and free advocacy, advice, and support services to individuals in the UK. By using our services, you agree to the following terms and conditions.

2. Scope of Service
UK Pathfinders offers a free advocacy service to assist individuals in understanding their rights, making informed decisions, and ensuring their voices are heard in situations where they may feel disadvantaged. This service is provided in good faith and aims to support clients without charge.

3. Confidentiality
All information shared with UK Pathfinders will be treated with the strictest confidence. Personal data will only be used as necessary for service provision and will not be shared with third parties without the client’s consent, except as required by law or to prevent harm.

4. Non-Legal Service
UK Pathfinders provides non-legal advocacy, advice, and support services only. Our services do not constitute legal advice, and UK Pathfinders is not liable for outcomes based on information provided. For legal advice, we recommend consulting a qualified legal professional.

5. Independence and Impartiality
Our advocates work independently and impartially, prioritising each client’s needs and preferences. We do not act on behalf of any other organisation or individual when supporting a client.

6. Limitation of Liability
UK Pathfinders makes every effort to ensure accurate and helpful guidance. However, we are not liable for any direct or indirect loss, damage, or inconvenience caused by the use of our services.

7. Termination of Service
UK Pathfinders reserves the right to withdraw or discontinue services at our discretion. Clients may also end their engagement with us at any time by informing their assigned advocate.

8. Complaints and Feedback
We welcome feedback and take all complaints seriously. If you have concerns about the service provided, please contact us to discuss them, and we will work to resolve any issues promptly.

9. Amendments
UK Pathfinders reserves the right to amend these Terms and Conditions at any time. Notice of changes will be provided to clients as appropriate.

10. Governing Law
These terms and conditions are governed by the laws of the United Kingdom, and any disputes will be subject to the jurisdiction of UK courts.

By engaging with UK Pathfinders, clients acknowledge and agree to abide by these Terms and Conditions.